Privacy Policy

Introduction to the website

When you visit our website, various information about you and your interaction with the website is collected. This information allows us to determine, for example, how many visitors our website has, which pages receive the most attention, during which time periods, and from which geographical locations we have the most visitors. If you do not want information to be collected about you, you can opt out of the use of analytical cookies at the bottom of this page. Below you will find an overview of the information that is collected and its purpose.

Publisher

Neckline US

Information about cookies

The website uses cookies, which are text files placed on your computer, tablet, or mobile phone to recognize your device and remember your settings, create statistics, and customize the content accordingly. Cookies cannot contain harmful files such as viruses and the like. It is possible to delete or block cookies. See thagaard.org/cookiehandling for instructions.

You can change your cookie settings at any time. See also the description of the data storage we use in our cookies.

Data collection

When you shop at Neckline US, you agree to receive marketing material via email from Neckline US. You can unsubscribe from receiving marketing material at any time by unsubscribing at the bottom of our emails or by providing us with your email address.

Personal information

Personal information is any information that can be linked to an individual. When you use our website, we collect and process various types of information, and when you use our online store, we usually collect and process the following types of information: Personal identification number, technical data about your computer, tablet, or phone, your IP address, geographical location (country and city), and which pages you visit. This only happens when you visit our website.

Comments on the website

When visitors leave comments on the website, we collect the information shown in the comment form, as well as your IP address and browser information for the purpose of filtering spam.

Contact

When you use the contact forms on our website, these are stored and sent to our email system so that we can respond to your questions. The contact forms are not used for marketing, newsletter registration or similar purposes. Your information will not be shared with anyone outside the organisation without your consent, and your information will not be deleted without your full consent.

Analysis tools

In order to gain the best possible insights and comparisons for our website, we use the following analysis tools based on the anonymous data above: Google Analytics, Facebook Pixels, TikTok Pixels, and Pinterest Pixels. You have the right to opt out of participating in our analyses at any time, but we welcome you to help us improve our website so that we understand where and how to focus our efforts.

Data security

We have taken technical and organizational measures to prevent harmful or unlawful deletion, disclosure, loss, corruption, or unauthorized access, misuse, and other violations of your data. In the event of a data breach, all registered users will be notified of the data loss within 72 hours and informed of what to do. Our first priority in such a situation is to close the security breach so that users experience minimal disruption.

Protection of your data

Your data is as important to us as our own data. Therefore, we protect your data with the following measures, which we continuously update: SSL encryption.


Duration of data storage

If you provide information on the website in the form of a contact form, this will be stored on the website for a maximum of one year for the purpose of referring to previous agreements and your comments.

The website administrators can view and change the information available to users of their profile at any time.

Analytics data is stored indefinitely to track online growth and improve our business.

Our customers' purchase records are retained in accordance with applicable Dutch law.

Data breach procedures

We use an up-to-date firewall that always alerts us when our data security is compromised. Even if this happens via a firewall, we will be notified as soon as possible so that we can resolve the situation. In addition, our firewall provides weekly updates on blocked data security attempts and warnings of increased attempts, so that we are always aware of potential attacks on data, including yours.

Rights to data

You have the right to access the data we hold about you. You can request a file containing the personal data we hold about you, including all information you have provided to us. You can also request that we delete all personal data. This does not apply to data that we need to retain for administrative, legal, or security reasons.